Prior to the start of billing, we work with you to set up a customized price list to establish rates for your specific equipment and materials.
We then request copies of each report, which can be submitted online through our website, reports can also be submitted via fax, email or US Mail. After receiving your incident report’s we generate a bill and submit it to the appropriate insurance company. Most times, we have to send the bill two and three times and follow-up with phone calls on our end... it is our job to fight for you!
When payments from insurance companies are received, we post them to a “real time” billing log to which you will have access. Each month you will receive a monthly statement, copies of the checks SFRS has received for your department and a check for your department for the month.
We work within your guidelines or departmental by-laws.